The microfinance industry in Ghana has been advancing in the areas of deepening financial inclusion but this has not happened without any challenges. As the industry grows, new challenges are arising, such as the need to ensure compliance of the guidelines in the regulation, promotion and adherence to industry best practises etc. This called for comprehensive education of Microfinance Associations and the Institutions.
The GHAMFIN National Capacity Training for Members: Towards Total Quality Management (TQM) was funded by the Skill Development Fund with of the objective to: upgrade the skills of members in microfinance operations with special focus on risk management, financial management, credit management and governance issues; enhance the sustainability of the industry. The training program sought to educate 1600 Microfinance Institutions’ staff in the above topical areas across the Country.